Redefine the art of accessorizing as a woman who values the extraordinary.

The Essentials

personalized

Custom and personalized jewelry 

personalized

necklaces

necklaces

Resources

Custom Requests / Custom Order

Have a vision you'd like to see come to life? :) For all custom inquiries, please email:

hello@alahasbypatron.com

Jewelry Care

  •  When not in use, store jewelry in a cool, dry place such as your Alahas jewelry box or pouch
  • Always clasp your chains closed when storing to avoid tangles and knots
  • It is highly recommended to refrain from storing multiple chains together as this may result in tangling and/or damaging your jewelry
  • Although 14k gold can be exposed to water and various elements without tarnish, it is highly recommended to remove when bathing, showering, swimming, working out or participating in any physical activity that may damage your jewelry
  • It is best to refrain from spraying perfumes, lotions or any abrasive beauty products directly on the jewelry
  • Cleaning your jewelry with mild soap and water or a polishing cloth will help to remove any buildup and product residue to keep your jewelry looking its best
  • Please be cautious of clothing that our daintier pieces of jewelry may get caught on 

Repairs

We offer free repairs up to 6 months from date of purchase. Any repairs after 6 months will incur a small service fee of $30 which may change on a case by case basis. 

Please note, significantly damaged pieces which require additional work from our jewelers may incur an additional fee or may be deemed irreparable. 
Any work done by outside jewelers voids any potential for refund or replacement 
 
For repairs, please email: hello@alahasbypatron.com

FAQ

Cancellations All orders (excluding personalized/made to order jewelry) are fulfilled and shipped within 2 business days. Please reach out to hello@alahasbypatron.com with your name and order number within 24 hours from the time of purchase to cancel. All personalized/made to order jewelry is sent to production within 24 hours after the order is placed. Once it has been sent to production, it cannot be canceled. Please note, all personalized/made to order jewelry is final sale.

     Returns & Exchanges (All returns, excluding exchanges, will incur an 8% restocking fee) To initiate a return or exchange, please reach out to hello@alahasbypatron.com within 14 days of receiving your order (*exclusions apply). Please include your order number and name associated with the order in your email. Items must be returned unworn, in original packaging and shipped back within 7 days of receiving a return authorization. Please note, once an item has been exchanged, it is final sale.

     Return Exclusions Items listed below are final sale and cannot be returned or exchanged: 

    -All personalized and made to order items
    -All items that have been previously exchanged

    -Please note, all jewelry is quality checked and carefully packaged prior to shipping. Any items that are noticeably damaged cannot be returned. 

     Damaged or Incorrect Order All jewelry is quality checked prior to shipping and placed carefully in a protective jewelry box to ensure it arrives safely to its destination. If your item arrives damaged or incorrect upon opening your package, please reach out as soon as possible to hello@alahasbypatron.com.

    Personalized/Custom Jewelry Lead Time All personalized/made to order jewelry is sent to production within 24 hours of purchase to ensure that we are able to get your piece to you as soon as possible :) There is a standard 3 week lead time. Please be advised that production time may increase during peak seasons and for more complex pieces. Please feel free to reach out to us for any concerns on the production time. 

    DO NOT SELL OR SHARE MY PERSONAL INFO

    As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

    Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

    If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

    Alahas by, Patrón

    Specially curated jewelry collections which cater to the eclectic woman who seeks distinctive pieces that mirror her unique style.